Integrating behavioural change and gamified incentive modelling for stimulating water saving

Novak, Jasminko and Melenhorst, Mark and Micheel, Isabel and Pasini, Chiara and Fraternali, Piero and Rizzoli, Andrea Emilio (2018) Integrating behavioural change and gamified incentive modelling for stimulating water saving. UNSPECIFIED. Environmental Modelling & Software, 102. pp. 120-137. ISSN 1364-8152

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Abstract

Stimulating consumers to save water is a challenge and an opportunity for water demand management. Existing ICT systems for behavioural change often do not consider the underlying behavioural de- terminants in a systematic way. This paper discusses the design of the behavioural change and incentive model combining smart meter data with consumption visualisation and gamified incentive mechanisms to stimulate water saving. We show how the design of such a system can be related to a holistic behavioural change model and how this systematic mapping can inform the design of an integrated incentive model combining different incentive types (virtual, physical, social). The model is implemented in the SmartH2O system and deployed in two pilots. We present the preliminary results for the Swiss pilot, which indicate reduced water consumption, positive user feedback and overall suitability of the designed incentive model.

Item Type:	Scientific journal article, Newspaper article or Magazine article
Uncontrolled Keywords:	Behavioural change ICT Water saving Incentive modelling Evaluation Real-world pilot
Subjects:	Engineering > Civil engineering Engineering > Civil engineering > Environmental engineering Computer sciences > Information systems Computer sciences > Games
Department/unit:	Dipartimento tecnologie innovative > Istituto Dalle Molle di studi sull'intelligenza artificiale
Depositing User:	Andrea Emilio Rizzoli
Date Deposited:	27 Mar 2018 14:13
Last Modified:	27 Mar 2018 14:13
URI:	http://repository.supsi.ch/id/eprint/9440

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