Wikipedia and cultural tourism

Pensa, Iolanda and Pucciarelli, Marta (2022) Wikipedia and cultural tourism. In: De Ascaniis, Silvia and Cantoni, Lorenzo, (eds.) Handbook on Heritage, Sustainable Tourism and Digital Media. Edward Elgar Publishing, pp. 25-35.

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Wikipedia is the most-used reference in the world, an online encyclopedia with 500 million readers1 and over 40 million articles in more than 300 language versions; a complex socio-technological ecosystem (Niederer and van Dijck, 2010), consisting of a set of databases focused on different types of content, each with its own linguistic community and policies. It is an open, collaborative and free encyclopedia that is unprecedented in history and it is not similar to any other existing Internet website. The main uniqueness of Wikipedia is its size, which is simply extraordinary, both in the extent of its content (Voss, 2005; Rahman, 2007; Zlatic et al., 2006) and in the number of its contributors and readers (Hill, 2013). This excep- tionality makes Wikipedia a powerful technological tool for the promotion of cultural heritage.

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