Constraints on upscaling and social inclusion in smart city living lab experiments and ways to anticipate them: lessons from four “smarter” labs.

Cellina, Francesca and Castri, Roberta and Diethart, Mario and Höflehner, Thomas and Da Schio, Nicola and Dijk, Marc (2018) Constraints on upscaling and social inclusion in smart city living lab experiments and ways to anticipate them: lessons from four “smarter” labs. In: Open Living Lab Days 2018 Research and Innovation Conference Proceedings 2018. ISBN (e-book): 9789082102789 Open Living Lab Days 2018, 22.08.2018-24.08.2018, Geneve.

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Abstract

The ‘Smart City Living Lab’ is an emerging approach in European cities, referred to projects devised to design, test and learn from innovative socio-technical practices (i.e. ‘new ways of doing something’) in real-time and in urban contexts, with a diversity of stakeholders. However, successful implementation of new practices in the reality of LLs does not guarantee the large-scale adoption required to reach their full effect in resource efficiency. Also, there is a risk of exclusion of social groups not matching the required ‘smart citizen’ profile. Acknowledging such drawbacks, we focused on how to foster upscaling and avoid social exclusion, developing a novel approach that anticipates such problems, and testing it through ‘smarter’ LL experiments addressing mobility-related topics in four European cities. In this paper we summarize the key constraints we have identified and comment on the strategies we implemented in our Living Lab activities in order to cope with them.

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