Assessing a complex uncertain and disruptive technology environment for better it alignment

Camponovo, Giovanni Battista Mario and Osterwalder, Alexander and Pigneur, Yves (2003) Assessing a complex uncertain and disruptive technology environment for better it alignment. In: Bodart, F, (ed.) Utility, Usability and Complexity of Emergent IS. Presses Universitaires de Namur.

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Abstract

Business and Information Systems (IS) alignment is a key management issue and has been largely investigated. Yet, little research shows companies how a fit between these "two worlds" can be achieved. The assumption of this paper is that making explicit the business model can contribute to improve the business/IT alignment. Moreover information systems supporting environmental scanning, strategic or competitive intelligence, and technology assessment, which are of prime importance for organizations, are much less investigated. This paper also aims at deriving a theoretical framework for assessing a technology environment from its properties such as complexity, uncertainty and disruptiveness.

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